Technical

Tips, Tricks and Technical Information

Manual removal of Drastic software

dt logo 1.5inchThis article lists the locations where Drastic software components may be installed, in case the software needs to be removed manually.

 

macOS

For videoQC and 4KScope, the apps are monolithic, so deleting them will remove them from your system.  For Apple PKG based installers, there is no default uninstall, so you can use a third party uninstall utility, like

https://www.corecode.io/uninstallpkg/

or you can remove our files manually from these directories.

  • \Applications\<Drastic Software Name>
  • \Library\Frameworks\DrasticDDR.framework\
  • \Library\Frameworks\Intel_IPP.framework\
  • \Library\Frameworks\SDL.framework\
  • \Library\Application Support\Drastic\
  • \Users\<user name>\Library\Application Support\Drastic\
  • For MediaReactor
    • \Library\Applications Support\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRExportX.bundle
    • \Library\Applications Support\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRImportX.bundle
    • \Library\Applications Support\Assimilator\Plugins\DTMedia*.spa/tif
    • \Library\Applications Support\Avid\AVX2_Plug-Ins\AMA\AMA_MediaReactor.avx
    • \Library\Applications\Support\Avid\AVX2_Plug Ins\AMA\AMA_MRExport.avx
    • \Library\QuickTime\DrasticTechMediaReactor.component

Windows

Our windows installers have an uninstall exe installed with them.  Running that will remove all non shared system files that we installed.  To remove the files manually, look in the following directories.

  • C:\Program Files\<Drastic Software Name>
  • C:\Program Files (x86)\<Drastic Software Name>
  • C:\ProgramData\Drastic\  ** note: hidden directory
  • For MediaReactor
    • C:\Program Files\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRExportX.prm
    • C:\Program Files\Adobe\Common\Plug Ins\<adobe version>\MediaCore\MRImportX.prm
    • C:\Program Files\Avid\AVX2_Plug-ins\AMA\MediaReactor\

Linux

Some of our Linux installers include an uninstall utility. For all others, we install into the following directory. Also, a conf file is created for ldconfig to add the directories to the search path.

  • \usr\local\<Drastic Software Name>
  • \opt\drastic\
  • \opt\videoqc\
  • \opt\mediareactor\  (autodesk only)
  • \usr\lib64\  (pre 2014 software only)

Trademarks, Registered Trademarks, and Copyrights
Adobe, Inc. - Adobe, the Adobe logo, Adobe Premiere, Adobe After Effects, Creative Cloud, Frame.io, and Iridas are either registered trademarks or trademarks of Adobe in the United States and/or other countries.
Apple Inc. - Apple, the Apple logo, Final Cut, Final Cut Pro, Apple TV, iOS, iPad, iPhone, iPod touch, iTunes, Mac, Mac OS X, macOS, Shake, Final Cut Pro, ProRes, High Sierra, Mojave, M1, M2, and QuickTime are trademarks of Apple Inc., registered in the U.S. and other countries.
Autodesk, Inc. - Autodesk, Discreet, Flame, Flare, Smoke, Lustre, Maya, and Moxion are either trademarks or registered trademarks of Autodesk, Inc. or its subsidiaries in the United States and/or other countries.
Avid Technology, Inc. - Avid Media Composer®, Avid MediaCentral®, Avid Interplay®, and Avid NewsCutter® are either trademarks or registered trademarks of Avid Technology, Inc. or its subsidiaries in the United States and/or other countries.
Drastic Technologies, Ltd. – Drastic Technologies, Drastic, Drastic.tv, videoQC View, videoQC Pro, videoQC Inspect, videoQC Workstation, FlowCaster, Network Video Analyzer, 2110Scope, HDRScope, 4KScope, sdiScope, Net-X-Code Server, Net-X-Code Channel, Media File Scanner, MediaReactor, MediaReactor Workstation, MR Lite, ccConvert, Net-X-Proxy, Net-X-Convert, MediaNXS, ndiScope, DrasticPreview, QuickClip, DDRConfig, and SyncControl are registered trademarks of Drastic Technologies, Ltd.
INTEL CORPORATION - INTEL is a trademark of INTEL CORPORATION
Linus Torvalds - Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft Corporation – Microsoft: Windows®, Video For Windows (VFW), DirectShow, Microsoft, Skype, Microsoft Azure, Microsoft Teams, Wave Mapper, Microsoft, Windows NT|2000|XP|XP Professional|Server 2003|Server 2008 |Server 2012, Windows 7, Windows 8, Media Player, Media Encoder, .Net, Internet Explorer, SQL Server 2005|2008|2012|2014, Windows Media Technologies and Internet Explorer are trademarks of Microsoft Corporation.
All other trademarks are the property of their respective owners.

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For more than two decades, Drastic™ has been developing cutting edge solutions for television, post production and sports broadcasting, from real time web delivery to 8K broadcast.

We offer standalone software for the end user or enterprise, integrated solutions for automated workflows, and OEM tools for custom applications or branded devices.

Contact Us

Address:
523 The Queensway, Suite 201
Toronto, ON
M8Y 1J7, Canada

Phone: +1 (416) 255 5636

Email: info@drastictech.com

Fax: + 1 (416) 255 8780